Saturday 14 June 2014

Manufacturer Warranty - 14th June 2014

There are many misconceptions nowadays concerning the manufacturer warranty on cars. Most people think that when they buy a brand new car from a main dealer (and that car has a warranty of however many years) they have to get it serviced by the main dealer that supplied them with the car. This is simply not the case and never has been. Independent workshops are more than able to service your car while it is still under warranty - they will simply contact the dealer for the parts needed (if necessary), carry out an MOT as usual and the warranty will still be intact. This is usually more convenient for customers as they can go to their regular, local workshop and get everything tested as normal. The Independent Automotive Aftermarket Federation (IAAF) is heavily involved in the 'Right 2 Choose' campaign which is a campaign aiming to make consumers aware that under EU rules, any workshop can offer servicing when a vehicle is under warranty.

Phil Seymour, Network Manager for Approved Garages, highlighted this issue when he was discussing the Motor Codes report in early 2014: "Having achieved this consistent high scoring performance [in customer choice over franchised dealers] over a prolonged period, the only question is why so many vehicles continue to be serviced by franchised dealers during their warranty period?" With 17.4 million cars over 6 years old on the road, and manufacturers adding extended warranty periods, it is essential that customers and independent garages keep in mind that their warranty shouldn't be a barrier to the service.

Sourced from http://www.aftermarketonline.net/#ad-image-0

For more information on independent workshops, follow this link http://www.iaaf.co.uk/

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